Responsible Gaming

Gaming Should Be Entertainment

At neonormal.ca, we believe sports betting should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you find yourself betting more than you can afford to lose, it's time to seek help.

Age Verification

Sports betting is only available to individuals who are 18 years of age or older in Canada. We are committed to preventing underage gambling and verifying the age of all users before allowing participation in betting activities.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, problem gambling may be an issue:

• Chasing losses by betting more money to recover what you've lost
• Hiding gambling activities or lying about time and money spent betting
• Difficulty controlling the urge to gamble or stopping once you've started
• Neglecting family, work, school, or other important responsibilities due to gambling
• Using gambling as an escape from stress, anxiety, depression, or other problems
• Borrowing money or going into debt to finance gambling
• Experiencing mood swings, irritability, or anxiety when unable to gamble
• Continuing to gamble despite negative financial or personal consequences
• Increasing bet amounts to experience the same level of excitement

Self-Help Tools & Safer Gambling Features

Most reputable sportsbooks offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you're willing to lose over a set period
• Reality Checks: Receive periodic reminders about how long you've been gambling and how much you've wagered
• Time-Out/Cool-Off Period: Take a break from betting for a specified duration
• Self-Exclusion: Voluntarily exclude yourself from accessing betting accounts for an extended period

We encourage you to use these tools proactively to maintain healthy gambling habits.

Support Organizations in Canada & Beyond

If you or someone you know is struggling with problem gambling, help is available:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides resources, support, and information on problem gambling in Canada
• Gamblers Anonymous Canada
  A peer-support fellowship offering meetings and recovery programs across Canada
• Provincial Problem Gambling Services: Check your provincial health authority for local helplines and counseling services

International Resources

• United Kingdom:
  • GamCare: www.gamcare.org.uk
  • GamStop: www.gamstop.co.uk (Multi-operator self-exclusion scheme)
• Australia:
  • Gambling Help Online: www.gamblinghelponline.org.au
• United States:
  • National Council on Problem Gambling: www.ncpgambling.org

Need Help? Reach Out Today

If you believe you have a gambling problem, please seek help immediately. Speaking with a counselor or calling a problem gambling helpline is free, confidential, and can be the first step toward recovery.

Remember: Problem gambling is a treatable condition, and support is always available. You don't have to face this alone.

neonormal.ca is committed to promoting responsible gaming and supporting those affected by problem gambling.